At FCS Shop, we know the ocean doesn’t wait – and neither should your surf gear. That’s why we’ve streamlined our global delivery to get your boards, fins, and wetsuits from our warehouse to your local break with minimal fuss and maximum speed.

Our Shipping Promise

Whether you’re a grom needing your first soft-top or a seasoned charger stocking up on FCS thruster sets, we guarantee:

  • 1-2 day processing – Orders packed by surfers who know how to protect your gear
  • Two delivery options to match your urgency and budget
  • Real-time tracking from dispatch to delivery

Shipping Options

1. Express Delivery (Recommended)

Cost: AUD $12.95 flat rate worldwide*

Carriers: DHL or FedEx

Delivery Time: 10-15 days after dispatch

Ideal for surfers who want their gear fast. Our team works directly with premium carriers to ensure your boards and fins are handled with care. Tracking updates at every port.

2. Free Standard Shipping

Cost: FREE on orders over AUD $50

Carrier: EMS

Delivery Time: 15-25 days after dispatch

Perfect for those stocking up on multiple items or planning ahead for next season. While slightly slower, our free option still ensures your gear arrives in perfect condition.

*Some remote locations in Asia and island nations may incur additional charges – contact us at [email protected] for specific rates.

From Our Warehouse to Your Local Break

Every order begins its journey at 57 Butler Crescent, Bellbird – not just our HQ but where we personally test every product in real surf conditions. Here’s what happens after you click “buy”:

  1. Surfer-Checked Packing: Our team (all active surfers) carefully inspects and packs your gear using industry-leading protection methods
  2. Fast Processing: 90% of orders ship within 24 hours (48 hours max during peak seasons)
  3. Global Dispatch: Daily pickups from our logistics partners ensure no delays
  4. Tracking Emailed: You’ll receive a detailed tracking link the moment your gear hits the road

Returns & Exchanges

Not the perfect fit? We get it – surf gear needs to feel right. You’ve got 15 days from delivery to initiate returns (some exceptions apply for hygienic items like wetsuits).

Pro Tip: Our customer service team includes experienced surfers who can help you choose the right gear first time – hit us up at [email protected] before ordering.

Payment Options

We accept all major payment methods to make your checkout smooth:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Final Thought: At FCS Shop, we treat every delivery like we’re sending gear to our own surf crew – because in many ways, we are. Now get out there and chase those waves!

Note: Delivery times are estimates and may vary due to customs processing in your country. We recommend ordering well before planned surf trips.